Returns and Exchanges

Cooling-Off Period

Take your time to try on all items.

If you're not completely satisfied with any item, you may return it.

Items you wish to return must be sent back or registered as a return within 14 days from the date you received your package.

If you decide to return the items, please fill out the RETURN FORM and send it back to us along with the items.

The total order amount will be refunded within 14 days of receiving the returned package via the original method of payment.

If you return the entire order, the shipping costs will also be refunded.

Please note, return shipping fees are at your own expense.

Remember! The item must be returned unworn, as delivered. Items must be returned in their original, unworn condition, with the original packaging and price tags attached. It is currently not possible to exchange a product for a different one.


You have the right to cancel your order up to 14 days after receipt without giving any reason.

After cancellation, you have another 14 days to return the products. You will then be credited the full order amount including shipping costs.

Only the costs for returning the package from you to our address are at your own expense. These costs are approximately £6.95 per package, please consult your carrier's website for exact rates.

If you use your right of withdrawal, the product must be returned to us with all supplied accessories and, if reasonably possible, in its original condition and packaging.

To exercise this right, please contact us at customer We will then refund the due order amount within 14 days of your return notification, provided that the product has been received back in good order.